Booking terms and conditions

Payment
The course fee must be paid in full within 30 days of invoice date.

Methods of payment
By cheque made payable to Leadership Skills Training Ltd
By BACS to Lloyds TSB Bank
Sort code 30-97-25
Account no:- 01046969
By card please call +44 (0)1727 86 11 33

Fees
The prices quoted within this website exclude VAT which will be added on each invoice and are correct at the date of publication (that is the earliest course date published within it) and for 90 days thereafter.

Delegate substitution
You can substitute a delegate on a programme at any time free of charge.
Simply call us on +44 (0)1727 861133 or email is at info@presentwithimpact.co.uk

Cancellations
We regret that no refunds are allowed for cancellations received within 30 days of the event, or for non-attendance.

Transfers to a later date
Transfers made 30+ days prior to a programme = 0% of fee. Transfers made less than 30 days prior to a programme will be charged 100% of fee. The transfer option only applies to delegates transferring to a different date for the same programme. Transfers can only be used once. If that transfer is then cancelled and/or the delegate fails to attend, the full programme fee remains payable. The choice of programme date must be specified at the time of the transfer.

Discounts & special offers
Any discounts offered on Leadership Skills Training Limited programmes are exclusive. They cannot be combined. Except for company wide or pre agreed discounts.

Programme dates & venues
Leadership Skills Training Limited reserves the right to change venues and alter or cancel published dates without liability.

Money back guarantee
All claims relating to our money back guarantee must be received in writing to Leadership Skills Training Ltd, Ovation House, Ridgmont Road, St Albans, AL1 3AF within 20 working days of the course date. If the claim is requesting a replacement course then the replacement course must occur within 90 days of the original course date.

Course notes and training
The notes and training for Leadership Skills Training courses cannot be relied upon for legal interpretation. Neither Leadership Skills Training nor its employees, trainers or consultants can accept responsibility for delegates actions, or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes.